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Getting Started5 min read

Do I keep control of my account, login and payouts?

The short answer is yes — and here is exactly how a healthy agency arrangement works in practice, from credentials to bank details.

By The Zen Editorial

A calm, organized workspace with a laptop and notebook

The single most common question new creators ask is also the most important: when you bring in an agency, who actually owns and controls the business?

The honest answer in any healthy arrangement is simple — you do, end to end.

Account ownership

Your platform account is registered to you, in your legal name, with your ID. An agency operates it on your behalf — never as you.

Credentials are stored in a shared vault with revocable access, not pasted into a group chat or shared with a personal email.

Payouts

Platform payouts land directly in your bank account. The agency invoices their share back to you on a regular cycle, with a clear statement of what is owed and why.

You should always be able to log in, see the gross revenue, and reconcile it to the cent.

  • Account in your legal name with your ID on file.
  • Bank details are yours, never the agency's.
  • Access is revocable in minutes, not weeks.
  • Clear, itemized invoice each cycle.

Control is the floor of a working relationship, not a bonus you have to negotiate for.

Key takeaways

  • Your account, your name, your bank details — always.
  • Agencies should operate under tightly scoped, revocable access.
  • Payouts go from the platform straight to you; the share is invoiced back.
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